Vision, mission and guidelines of CETPM

The CETPM is an institute at the Ansbach University of Applied Sciences, which supports...

  • the spreading of TPM and Lean philosophy,
  • further training, research and teaching in the field of Operational Excellence as well as
  • the further development of approaches, methods and strategies in the context of Operational Excellence.

It is our mission's key point to qualify employees of companies and organisations to such an extent that they are able to drive forward operational improvements autonomously. Beyond that, we audit companies with regard to their degree of maturity in Operational Excellence, assist in the exchange of experience by means of our network and support by our comprehensive information material.

Especially in guest lectures, as well as in our "learning factory" and "learning office", our seminars offer the possibility to apply contents directly, creating experience and strengthening the learned content. All our seminars offer a range of practical examples, case studies and practical exercises, which are coached by our experts.

Vision

Our vision defines the long-term goal by which we are guided:

  • We develop people into process conditioners and support organisations on their way to Operational Excellence by high-class innovative services and products.
  • Our outstanding service and the best cost-performance ratio inspire customers, partners and employees. This means we pursue
    • 0 mistakes
    • 0 losses
    • 0 accidents
    • 100% customer satisfaction / recommendation
    • 25% of our offers are newly or further developed every year

Mission

Our mission defines our roll and our core task:

  • The CETPM trains people in the company by means of renowned experts so that these people detect and permanently eliminate losses and wasting in all functional areas.
  • The CETPM audits the improvement process according to the reference model and presents bronze, silver and golden Operational Excellence awards.
  • The CETPM supports exchange of experience by means of its network.
  • The CETPM accompanies its customers' road to success by means of publications and coaching.

Guidelines

Our guidelines characterise how we treat each other and the way behave towards customers, partners and the public.

  • People with their talents, knowledge and skills are the centre of our work.
  • In all questionings and problem solving, appreciation is the basis.
  • Fairness and respect for different opinions characterise how we treat each other.
  • Openness and straightforwardness determine our work with customers and in the team.
  • We consider ourselves a learning organisation and foster personal further development.
  • We measure our work against ambitious goals and set an example of our principles.
  • We keenly fulfil our tasks and infect others with it.

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